Questions & Answers

What is The Reserve by Bardstown Bourbon Co?

• The Reserve is an exclusive whiskey club, allowing members unprecedented access to our most coveted releases (including 3 allocations in our launch year; each including 1 x 375ml and 1 x 750ml bottle), with additional member benefits and invitations to behind-the-scenes events and tastings – including some hosted by Master Blender – Dan Callaway and Bourbon Hall-of-Famer and Master Distiller – Steve Nally.

Can I join The Reserve if I live outside of Kentucky, Washington DC, North Dakota, New Hampshire and Nebraska?

• No. Due to current DTC shipping laws in the state, membership in the 2025 program is limited to these states. We’re hoping to open new states in the future and will update any developments on our website: bardstownbourbon.com/reserve/ with any changes.

Can I join The Reserve if I am under 21?

• No. Membership is restricted to those of legal drinking age.

How much does membership cost, and what does that include?

• This year, membership in The Reserve in 2025 will cost $899.99 (including tax and shipping costs). Membership includes three product allocations - each containing 1x750ml and 1x375ml bottles of our most highly allocated and limited releases. Membership also includes exclusive access to member events, tastings, discounts, and behind-the-scenes experiences.

How long does the membership last?

• This year’s membership will run through the end of December and includes three allocations totaling six bottles. Existing members will be notified in October 2025 with details of the 2026 membership program – including the option to renew.

Does my membership automatically renew for 2026?

• Upon signing up, members will have the option to automatically renew for 2026. Members will have an additional opportunity to renew before the close of each member year.

Can I buy a membership as a gift for someone else?

• Yes, provided that the person receiving the gift is of legal drinking age, and lives in one of the following states: Kentucky, Washington D.C., North Dakota, New Hampshire or Nebraska.

Can I pick up my shipment in person?

• Yes, there will be the option of picking up your shipment in person - at either the distillery in Bardstown, or our tasting room in downtown Louisville.
• The member must be present in order to pick up the shipment in person and show relevant ID to prove their membership.
• For each shipment, we will be hosting a member-only pickup event at our distillery in Bardstown.
• Members will be notified by email in advance of each allocation, allowing them to select whether they will pick up their shipment in person.
• If you elect to pick up your shipment in person, we will hold this for a maximum of four weeks, at which point we will then ship it to the address listed in your member profile.

Where will each allocation be shipped to?

• Unless the member elects to pick up their allocation in person, it will be automatically shipped to the home address listed in their membership profile. A person over the age of 21 will need to sign for the shipment when it is delivered.

What if I update my address and my new address is not within the specified states?

• We are not legally permitted to ship product beyond Kentucky, Washington D.C., North Dakota, New Hampshire or Nebraska. If your shipping address changes during the course of the membership year, and your new address is not within one of these states listed above, there will be two options available: (i) you can elect to pick up your shipments in person at our distillery in Bardstown or our tasting room in downtown Louisville, or (ii) we will refund your membership Pro Rata, depending on the number of shipments you have already received.

What if there is a problem with the shipment?

• If for any reason, the shipment cannot be delivered to the member’s home, it will be returned to our distillery, and we will work to address the issue so that the member can receive their allocation. Depending on the issue, it may be necessary for the member to pick up their shipment in person.

How do you decide on who becomes a member?

• The Reserve offers a unique opportunity to receive many of our most sought-after whiskeys. Because of the extremely limited nature of these products, memberships are limited and will be filled on a first-come basis. (signing up on our website: thereserve.bardstownbourbon.com).

What happens if membership is full when I apply?

• If membership is already full when you apply, we will put your name on a waiting list and we will be in contact with you around October 2025, when the 2026 membership program is confirmed. Due to limited availability, placement on the waitlist does not guarantee membership in 2026.

Can I transfer my membership to someone else?

• No, it is not possible to transfer your membership to someone else.

Can I cancel my membership and receive a refund during the year?

• No, memberships are paid up front, are non-transferrable and cannot be cancelled. Refunds will not be issued. In October 2025, you’ll receive details of the 2026 program, at which point you have the option to renew or discontinue your membership.

Who do I contact with any questions about The Reserve, including questions about membership details?

• For any questions about The Reserve, please email: thereserve@bardstownbourbon.com, and our team will be in contact with you directly.

What if I can’t be home to receive a shipment? Can I reroute or hold my shipment for a later date?

• If you can’t be home on the planned shipment day, you can elect to hold your shipment for a later delivery. Please log into your membership account at: thereserve.bardstownbourbon.com and indicate the date you would like the upcoming shipment to be scheduled.

What is the value of each shipment?

• The value of each shipment will vary depending on the bottles included. The annual membership fee includes the cost of product, taxes, and shipping - as well as access to member-only experiences and benefits.